Digitization and innovation
We can help you understand, strategize and utilize new digital technologies and software like cloud (public, private, hybrid), artificial intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML) and Internet of Things (IoT) to meet the disruptive threats in your industry. We work with Agile Innovation Methods, Design Thinking, Scenario Planning and with a deep understanding of technology impact on business.
If done correctly, outsourcing and offshoring are very effective ways to focus your efforts on your core competencies, reduce cost and increase quality of service. We help our clients define why, how and which IT services to source globally, while finding partners that will provide business value for years to come.
Optimize Your IT Delivery
It can be challenging to utilize the globally available high class and affordable IT services, while avoiding the risks of poor quality. We put our comprehensive experience to help improving the maturity of your IT, and to build effective and lasting relationship with global IT and BPO vendors.
Manage Troubled Project
Experiencing trouble with vendor relationships, vendor contracts or important projects - or sensing trouble to come? We swiftly and objectively assess your troubled engagements in order to fix the issues or minimize the impact of a broken relationship, and we help manage your complex engagements to achieve their objectives.
Business success and outsourcing success are inseparable. We help our clients establish the Contract Management and Governance disciplines and tools necessary to capture the benefits of global contracts and partnerships by managing these and their lifecycle, staying in control and constantly maximizing the value/cost relationship.
EU Data Protection (GDPR)
The new EU General Data Protection Regulation (GDPR) has been enforced since 28 May 2018. It covers all businesses in the EU and their possible global vendors, including for example cloud vendors, outsourcing vendors and SaaS vendors. We help create awareness, assess and mitigate possible gaps, and help you document and maintain compliance to GDPR and needed security processes.
We helped Vestas to mature and automate their IT contract and vendor management disciplines. The goal was to reduce the direct cost of contract and vendor management, to foster transparency and to minimize leakage in their major outsourcing partnerships.
We have worked with EVRY Norway to improve their account management organization. We delivered a Proof of Concept that clearly demonstrated the business case of the advanced Account Management tool Sirion, including how it simplifies and improves complex client relationships. In addition we helped understand and improve a troubled client engagement using our 7 keys review approach.
NET ACCESS INDIA
We have worked with Net Access India to help them bring high quality global IT Infrastructure services to mid-size Nordic infrastructure and hosting providers. Mio have provided advice and councel to build a sales strategy, and sales and marketing capabilities to the danish and nordic market.
With Indian IT Outsourcing giant HCL Technologies we assisted them to be introduced to the Danish market. We managed several of their key client relationships and delivered local resources for their services contracts.
KMD needed to improve their global delivery approach, to save cost and to improve quality. Mio assessed the situation, worked with the organisation to improve usage of global delivery, and provided a target operating model for SAP Managed Services. In addition we have helped extract and translate obligations and SLAs from an existing major client contract to devise a model for future subcontracting of managed services to client contracts.
We helped Widex with techniques for effective virtual team collaboration, through an assessment of the current experiences and gaps, and through workshops with management and employees to enable effective nearshoring.
We have worked with Apothem Advisory to deliver our consluting and advisory services at the right price whenever possible. Apothem Advisory is a consulting company serving its clients to derive maximum value from their outsourcing engagements. Their primary focus is to help global clients build and implement robust supplier governance framework and assist suppliers in managing strategic client accounts. Their supplier governance blog is created with an objective of sharing knowledge and best practices on vendor management and governance.
We partnered with SirionLabs to help our mutual clients transform supplier governance, utilizing SirionLabs’ breakthrough enterprise supplier management platform. Together we deliver real-time, data driven analytics, allowing our clients to redirect focus to supply chain value, while reaping productivity gains, improving performance visibility, and forecasting future usage and performance across their global enterprise.
We want to help you capture the true value of globalization. To keep up to date on the latest knowledge and best practices in global IT partnerships, follow us on Linkedin
"Tag kontrakterne ned fra hylden og gør dem operationelle", af Søren Frisch Kiær, Susan Helles og Morten Osted, 2017
"Få komplekse outsourcingkontrakter gjort overskuelige", af Søren Frish Kiær, 2017
"Sådan forbedrer du kommunikationen i virtuelle teams", af Thomas Tøth, PhD, 2016
"Derfor er virtuelle møder bedst...", af Thomas Tøth